The manufacturing industry has been expanding exponentially to meet the increasing constructing demands. This brings along immense pressure and complexities throughout the business processes.
The customer needed to automate a manual process that involved performing pre-checks, like validating software licensing, onboarding and offboarding contract employees, and other ERP application validations.
The customer and NITCO joint team worked collaboratively and began with understanding the overall process and user pain points. NITCO Designed and developed enterprise RPA using UiPath. The UiPath robot extracted data from various systems, such as Oracle ERP, internal and external Desktop applications, and Web applications to validate and process the data.
- 80 % FTE efficiency
- Process handled with great efficiency
- Reduced volume of HelpDesk tickets
- Decreased manual working