News: NITCO Inc. Awarded State of Texas DIR Contract

Read More

IBM Sterling

IBM Sterling B2B Integrator is a scalable solution that simplifies data and securely transfers it between businesses without downtime. With customizable dashboards and advanced security protocol, IBM Sterling B2B Integrator provides companies with greater visibility into their operations and maintains security-rich communication protocols. IT teams can spend as much as 40% of their time and 80% of their budget on maintaining legacy systems and ensuring uptime. Using NITCO’s IBM Sterling B2B support, you reap the benefits of this solution while reducing your IT team’s time and money spent on maintenance and other support functions.

With our expert support teams, you are ensured monitoring and maintenance of your IT environment and applications to ensure seamless integration and significantly reduce downtime so your operations can function 24/7, 365 days a year.

Clearer Visibility

Sterling B2B Integrator offers centralized control for IT management through a customizable dashboard to manage information and monitor processes. Event management, reporting, and auditing functions enable organizations to foster partner compliance with SLAs and distribute real-time information to system administrators and partners.

Communication & Collaboration

With the efficient Sterling B2B Integrator, your organization and partners gain a state-of-the-art solution that supports high-volume electronic message exchange, complex routing, translation, and flexible interaction to connect applications, processes, data, and people. While complementing crucial existing systems, Sterling B2B Integrator offers flexible deployment options and the ability to improve systems by adding capabilities one at a time.

Your Benefits

24/7 Support

Our dedicated support teams ensure your applications and processes are performing as expected and provide support for incident response when necessary. We optimize your applications and processes bringing improved performance and reliability.

Incidence Monitoring

When choosing NITCO for your IBM Sterling B2B support provider, you are ensured fast incident response and resolution times while having trusted professionals monitoring your applications and processes to identify and alert when issues arise.

Root-cause Analysis

To ensure incidents are resolved and corrected, our teams offer root-cause analysis to identify the true cause of the issues. Relying on our expertise, your applications and processes are maintained at a high standard of operational health and every incident that disrupts your normal workflow is investigated thoroughly.

Document Management

Our support teams maintain documentation from system specifications to testing documentation. This includes incident reports, root-cause analysis, and maintenance documentation to ensure an accurate record of process and application health status.

Preventative Maintenance

Preventative maintenance is provided to identify and catch potential issues early to reduce the impact on your workflows. Our teams monitor the health of your applications and processes allowing for faster response times and reduced downtime.

Application Testing

We test and optimize all applications introduced into your environment before launching them to production to not disrupt processes and workflows. Our teams do in-depth analysis and testing of both, existing applications and applications proposed to be introduced ensuring optimal performance and little-to-no downtime.

Learn More

What Security Standards does IBM Sterling B2B Integrator support?

Introducing the comprehensive security capabilities that IBM Sterling B2B Integrator offers into B2B communications allows businesses to function with a transaction engine that runs and manages defined business processes securely. IBM Sterling B2B Integrator supports security specifications such as Secure FTP (SFTP), HTTPS, Secure Shell (SSH), AS2 and AS3.

Security features include:

  • Role-based data access and permissions
  • Custom password policy features
  • Encryption of documents and data both in transit and at rest

Is IBM Sterling B2B Integrator an on-premise solution?

IBM Sterling B2B Integrator is offered as both, an on-premise and hybrid cloud solution. With NITCO support, Sterling B2B Integrator can be fully integrated with your existing systems quickly and easily. Our specialists support you through the steps of integration, optimize your applications and processes, provide maintenance support, and support to resolve any issues that may arise down the line.

How do you ensure 24/7 uptime?

Using the high availability gateway with active-active file processing within IBM Sterling B2B Integrator, combined with our preventative maintenance and system monitoring, ensures 24/7 x 365 uptime for your applications and defined processes.

What platforms does IBM Sterling B2B Integrator Support?

Sterling B2B Integrator supports the UNIX/Linux, Windows, and IBM iSeries platforms.

We'd love to hear from you!

CONTACT US