Case Studies - Implementing Improvements to State and Local Government Service Process Authorizations to Save Six Figures Annually


State and local governments always seek to add a new category of services to their Cooperative Contract offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency.


The key process automation objectives were to reduce the service payment authorization processing time and improve the data accuracy by reducing the manual data handling by users.


NITCO provided the certified and experienced UiPath RPA Developers to develop an automated Medicare Service Payment Authorization (SPA) system for a state government agency.


  • Reduce SPA processing time
  • Improve accuracy by reducing manual data handling by users
  • Savings are estimated at over $200,000 per year